Privacy & Policy

1. 1. Introduction

   Canduit ("we", "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website (canduit.org) or use our services. By engaging with our services, you consent to this policy. If you disagree, please refrain from using our services.

2. 2. Information We Collect
   • Personal Information: Name, email, phone number, and company details when you contact us.
   • Technical Data: IP address, browser type, device information, and usage analytics.
   • Project Details: Requirements, specifications, and communications related to your project.
   • Payment Information: Billing details (processed securely via third-party providers).
3. 3. How We Use Your Data
   • Deliver and improve our ERP, CRM, HRMS, and custom software solutions
   • Communicate about projects, updates, and support
   • Process payments securely
   • Enhance services and develop new features
   • Send marketing communications (with consent)
   • Comply with legal obligations
4. 4. Information Sharing
   • We do not sell or rent your data to third parties
   • Trusted service providers may assist in operations (under strict confidentiality)
   • Disclosure may occur if required by law or to protect our rights
   • Anonymized case studies may be shared with your consent
5. 5. Data Security
   • Industry-standard encryption (SSL/TLS) for data transmission
   • Restricted access to authorized personnel only
   • Regular security audits and updates
   • Prompt breach notifications if necessary
6. 6. Your Rights

   You may:

   • Access, correct, or delete your data
   • Opt out of marketing
   • Request data portability
7. 7. Cookies & Tracking
   • Essential cookies for website functionality
   • Analytics to improve services (no third-party ads)
   • Manage preferences via browser settings
8. 8. Data Retention
   • We retain data only as long as necessary (typically 7 years for business/legal compliance)
9. 9. International Data Transfers
   • Data may be processed outside Bangladesh, with safeguards in place
10. 10. Contact Us

    For privacy questions or requests:

    • Email: privacy@canduit.org
    • Phone: +880 1918-317966 (Support)
    • Phone: +880 1901-885400/1 (Sales)
    • Address: Zaman Tower (10th Floor), Suite 1104 (A)
      Culvert Road, Purana Paltan, Dhaka–1000, Bangladesh